Introduction

DB Auto Transportation and its affiliated dealerships (hereinafter “Dealership” or “We”) respect your privacy.  We have created the following Privacy Policy to let you know what personal information we collect when you visit our website, purchase our product, use our services, and visit our facility, why we collect it and how it is used and disclosed. This Privacy Policy applies to personal information we collect online as well as in person. As used in this policy, “personal information” and “information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be hyperlinked, directly or indirectly, with a natural person who resides in Hayden Lake, Idaho (or a household having one or more US members), where the information is not excluded from coverage under the US Consumer Privacy Act (CCPA). Information excluded from CCPA coverage may be subject to separate privacy policies we maintain in compliance other applicable laws.

This policy may change from time to time to reflect our internal needs, customer feedback, or changes in law or regulation. We will post any changes on our website.

PLEASE NOTE THE ARBIRATION PROVISION SET FORTH BELOW REQUIRES, EXCEPT WHERE AND TO THE EXTENT PROHIBITED BY LAW, YOU TO ARBITRATE ANY CLAIMS YOU MAY HAVE AGAINST THE COMPANY ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY.

What information do we collect and what do we use it for?

Below provides a summary of the personal information we collect and how we use it, which is further explained in our Privacy Policy below. While the actual information we collect and our use of such personal information varies depending upon the nature of our relationship and interactions, the table below provides a general overview of the categories of personal information we collect, sources of collection, and the purposes for which we use such information including disclosure to third parties as indicated.

Category of personal data:
Identifiers, such as:
Name, postal address, email address, IP address, identification numbers (e.g., social security number, driver’s license number, state identification number, military identification number or passport number)

Purpose(s) for collection:

• To respond to consumers’ requests and inquiries
• Communicate with consumers regarding our products or services
• Enter into and process transactions with consumers
• Send marketing communications
• Complete government forms
• Confirm consumers’ identity and that they are at least 18 years old
• Confirm consumers are licensed to drive our vehicles or take delivery of a vehicle purchased or leased from us

Disclosure to third parties:

• Disclosure for business purposes to companies from whom consumers request we obtain for them goods or services, internet service providers, analytics providers, payment processors and warranty, insurance or service contract administrators, if applicable to transaction
• Disclosure for marketing purposes to advertising companies
• Disclosure for safety and warranty purposes to vehicle manufacturer, if customer purchased/leased a new or certified vehicle or if their vehicle was serviced at our dealership
• Disclosure to state or federal agencies, when required by law
• Disclosure to vehicle manufacturer for marketing and analytical purposes, if customer purchased/leased a new or certified vehicle or if their vehicle was serviced at our dealership

Sources of personal information.

We can collect personal information from consumers and other individuals like you (both directly and indirectly, such as from your transactions and interactions with us), and from other sources, including the following:

• Credit bureaus (to check credit and verify information)
• Governmental agencies like DMV (to check vehicle title status, for example)
• Vendors and service providers (such as advertising or dealership computer companies)
• Contractual counterparties (such as the vehicle manufacturer)
• Financial institutions (such as the bank that finances a customer’s trade-in)
• Websites and social media (where you may have expressed an interest in shopping with us, for example)
• Our affiliates (such as other dealerships or businesses of ours where you previously shopped)
• Customer referrals or personal references
• Other parties we contract with (such as service contract providers who provide information about existing service contracts you may have)
• Government’s Military Lending Act website in the case of military customers
• From telematics systems (such as vehicles equipped with GPS tracking (in limited instances and only as permitted by law) or smartphone or mobile devices set to share information with us)

Online Data Collection and Use:

Personal information: Personal information is any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number or other contact information.  We collect Personal information from you only when you choose to make it available to us, and may include, without limitation, your street address, the city where you live, your zip code, your first and last name, your payment card number and card expiration date when you place an order for our products, your billing address, your phone number, your email address, and information from third-parties provided in a credit report.

Analytics Information: We use third-party analytics tools to help us measure traffic and usage trends for the website. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, your browser’s width and height, and other information that assists us in improving the Website. The third-party analytics services may aggregate the data they collect with data they collect from other websites to enhance their offering of analytical services, but will not use any information they collect for any directed marketing purposes.

Cookies Information: When you visit the Website, we may (or we may authorize a trusted third party partner to) send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the website. A cookie may also convey information to us about how you use the Website (e.g., the pages you view, the hyperlinks you click and other actions you take on the Website), and allow us or our business partners to track your usage of the Website over time.

A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Website may not function properly if the ability to accept cookies is disabled.

Log File Information: Log file information is automatically reported by your browser each time you access a web page. When you use our Website, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with hyperlinks on the Website, domain names, landing pages, pages viewed, and other such information.

Clear Gifs/Web Beacons Information: When you use the Website, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which hyperlinks are clicked by recipients. The information allows for more accurate reporting and improvement of our Website.

Device Identifiers: When you access the Website by or through a mobile device (including but not limited to smart-phones, iPads or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a unique device identifier (“UDID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us. A device identifier may convey information to us about how you browse and use the Website. The device identifier information that we collect does not itself collect or transmit any Personal information to us, however, a device identifier may be used in conjunction with other information in a manner that may constitute Personal information. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Website. Some features of the Website may not function properly if use or availability of device identifiers is impaired or disabled.

Location Data: When you utilize the Website by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.   Location data may convey to us information about how you browse and use the Website. The location data that we collect does not itself contain or transmit any Personal information to us, however, location data may be used in conjunction with other information in a manner that may constitute Personal information.

To make learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit the Network Advertising Initiative’s online resources, at www.networkadvertising.org.

How Personal information is Used: Personal information we collect is used to provide you with our services, including offers of products, services, and credit.  We may also collect your first and last name, your physical address, email address and phone number to provide you quality customer service. Your information may be used to administer a contest, promotion, survey or other website feature or to send periodic emails.  The email address you provide for order processing, may be used to send you information and updates pertaining to your request, in addition to receiving occasional company news, updates, related product or service information, etc.  If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

We will retain your Personal information for as long as you are an active customer, as needed to provide you services, or until you request that we delete your data. We will retain and use your Personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How do we protect your information? 

We use security policies, procedures, and tools which are intended to safeguard the personal information we collect. However, security of information, especially when transmitted through the Internet, can never be guaranteed. We are not responsible for any interception or interruption of any communications through the Internet or otherwise, or for changes to or losses of data. Users of our Services are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of our website.

Contacting Us 

If you have questions about this policy, please contact us by email at info@dbautotransport.com or by postal mail to: DB Auto Transportation, Attention Laura Stevenson, 6208 E Hudlow Rd, Hayden Lake, Idaho